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Privacy Policy


PRIVACY POLICY
 
Protecting your private information is our priority. This Statement of Privacy applies to tyr.com and TYR Europe SAS and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to TYR Europe SAS include tyr.com. The TYR Europe SAS website is a Privacy Policy Terms site. By using the TYR Europe SAS website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, TYR Europe SAS may collect personally identifiable information, such as your:

– First Name and Last Name
– Mailing Address
– E-mail Address

If you purchase TYR Europe SAS’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

 

Use of your Personal Information

TYR Europe SAS collects and uses your personal information to operate its website(s) and deliver the services you have requested.

TYR Europe SAS may also use your personally identifiable information to inform you of other products or services available from TYR Europe SAS and its affiliates.

 

Sharing Information with Third Parties

TYR Europe SAS does not sell, rent or lease its customer lists to third parties.
TYR Europe SAS may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TYR Europe SAS, and they are required to maintain the confidentiality of your information.

TYR Europe SAS may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TYR Europe SAS or the site; (b) protect and defend the rights or property of TYR Europe SAS; and/or (c) act under exigent circumstances to protect the personal safety of users of TYR Europe SAS, or the public.

 

Tracking User Behavior

TYR Europe SAS may keep track of the websites and pages our users visit within TYR Europe SAS, in order to determine what TYR Europe SAS services are the most popular. This data is used to deliver customized content and advertising within TYR Europe SAS to customers whose behavior indicates that they are interested in a particular subject area.

 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by TYR Europe SAS. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TYR Europe SAS website.

 

Use of Cookies

The TYR Europe SAS website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize TYR Europe SAS pages, or register with TYR Europe SAS site or services, a cookie helps TYR Europe SAS to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same TYR Europe SAS website, the information you previously provided can be retrieved, so you can easily use the TYR Europe SAS features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TYR Europe SAS services or websites you visit.

 

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

Security of your Personal Information

TYR Europe SAS secures your personal information from unauthorized access, use, or disclosure. TYR Europe SAS uses the following methods for this purpose:

– SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

 

Children Under Thirteen

TYR Europe SAS does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Changes to this Statement

TYR Europe SAS reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

Contact Information

TYR Europe SAS welcomes your questions or comments regarding this Statement of Privacy. If you believe that TYR Europe SAS has not adhered to this Statement, please contact TYR Europe SAS at:

TYR Europe SAS
85 Sherwood Ave
Farmingdale, New York 11735

Email Address: customerservice@tyr.com

Telephone number: (714) 934-2500

 
At TYR we respect your privacy concerns and value the relationships we have with all of our customers and users.

 

Information We Collect and How We Use It

Here are the ways you may provide the information and the types of information you may submit. We also tell you how we may use the information.

 

Purchases

To process your TYR purchase, we ask for information such as your name, billing and shipping address, telephone number, email address and payment card information. We use this information to process your purchase, confirm your order and deliver the items to you or a recipient of your choosing. If you give us permission, we also may use your contact information to communicate with you about our products, services and promotions.

If you purchase an item or gift card on this site or ask us to deliver your purchase to someone else, we ask for the recipient’s name, postal address and email address. We use this information to send the gift card or item to the recipient. If you ask us to do so, we also may use this information to notify the recipient of your gift before it arrives.

 

Your Account

If you create an account on our website, we ask for information such as your name and email address.

Through the “my account” feature, you can store billing and shipping information so you won’t have to enter it again when you make another purchase on this site. You also can store details of your past purchases.

You can also use the “my account” feature to create a wish list of products you want and share your list by email with friends and family. If you choose to share your list, we ask for your name and email address and the recipient’s email address. This information is used only to email your list to your desired recipients.

You can create and save an address book on your account. You can delete entries in the address book at any time. We will not use or disclose the information you delete from your address book.

 

Electronic Newsletters

You can sign up to receive electronic newsletters and promotional emails from TYR, including new ideas, special offers and event information. To sign up, we may ask you for information such as your name, email address, postal address, telephone number, age, gender, shopping preferences and email preferences. We use this information to send you communications about our products and services, invitations to specials sales and events, and notices of new arrivals. We also use this information to tailor our newsletters to reflect your preferences. You can choose at any time not to receive marketing emails from us by clicking on the unsubscribe link within our marketing emails.

 

Email to a Friend

You may be able to share certain content from this website with your friends. To send information to your friends, we ask for your friends’ and your email addresses. We use this information only to fulfill your request. We do not retain the information you provide in connection with this feature, except to send the requested content. We will not include any other advertisements within the messages sent to your friends.

 

Contact Us

If you communicate with us through the “Contact Us” link on this site, we may ask you for information such as your name, and email address. We use this information to respond to and communicate with you about your questions and comments.

 

Information We Collect by Automated Means

We obtain certain information by automated means when you visit our website, such as the IP address of the device you use to connect to the Internet and the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors and understand what products and services you might prefer. We collect this information through various means, such as “cookies” and “web beacons.”

 

Cookies

Like many companies, we use “cookies” on this website. Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. We use cookies, for example, to preserve the contents of your virtual shopping bag between visits. We also use cookies to measure activity on the site and determine which areas and features of the site are the most popular.

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to disable existing cookies. Without cookies, however, you may not be able to take full advantage of all our site features. For example, if you turn off cookies or refuse them, you will not be able to make purchases on the site.

TYR uses cookies to collect information around abandoned shopping carts. A cart is considered abandoned within one hour of inactivity/lack of purchase. Once the cart is considered abandoned, an SMS message will be sent as a reminder. 

 

Google

TYR actively participates in Google advertising and uses Google Anayltics for internal reporting purposes and advertising online. Some of the advertising methods we use include Display Advertising.

Using the Ads Settings, you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads at any time.

Third-party vendors, including Google, may show our ads on sites across the Internet.

TYR and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to our website.

TYR and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site.

Google’s Interest-based advertising or 3rd-party audience data (such as age, gender, and interests) with Google Analytics may be used to improve our products and services.

 

Information We Share

We do not sell or otherwise disclose personal information about our customers, except as described here. We also may share the information with our service providers who perform services on our behalf based on our instructions. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

We also may disclose information about you (i) if we are required to do so by law or legal process (such as a court order), (ii) in response to a request by law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Notice. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

 

Links to Other Sites

This website may contain links to other sites for your convenience and information. Linked sites may have their own privacy policies, which we strongly suggest you review if you visit any linked websites.

 

How We Protect Personal Information

We maintain appropriate administrative, technical and physical safeguards to protect the personal information you provide on this website or in our Stores against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing. We use Secure Sockets Layer (“SSL”) technology to protect the transmission over the Internet of your payment card data. You can check the security of your connection by looking at the URL line of your browser. When accessing a secure site, the first characters of the site address change from “http” to “https.” If you are using a web browser or firewall that does not permit communications through secure sites, you will not be able to make purchases on our site.

We strive to protect the confidentiality and security of Social Security numbers (“SSNs”) in our possession, custody or control by employing reasonable safeguards seeking to (i) restrict employee access to and use of SSNs; (ii) prevent unauthorized third party access to SSNs, and (iii) prohibit unlawful disclosure of SSNs.

 

Your Choices

We offer you certain choices about how we communicate with you and what information we collect from you. You may withdraw any consent you previously provided to us or object at any time on legitimate grounds and free of charge to the processing of your personal information, and we will apply your preferences going forward.

You can choose not to receive marketing communications from us by clicking on the unsubscribe link in our e-mails, or contacting us as specified in the “Customer Care” section below. Please include your name, email address and postal address if you send us your request by email or postal mail.

 

Children’s Privacy

This website is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on this site, we will delete the information from our records.

 

Updates to Our Privacy Notice

This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices or relevant laws. We will post a prominent notice on the site to notify you of any significant changes to our Privacy Notice and indicate at the top of the notice when it was updated.

RETURN POLICY

Contact us via email
for assistance:
eu@tyr.com

 

CUSTOMER SERVICE

Order Status
Return Policy
Shipping Policy

 

SECURITY

TYR Europe, Inc. implements the highest internet security measures to protect your sensitive information. Your order is encrypted with Secure Socket Layer (SSL) technology, stored behind a network firewall, and is accessible only to a limited number of people, who are all required to keep the information confidential.